The Chester Grosvenor

Eastgate, Chester, Cheshire, CH1 1LT
5 Visit England Stars 5 AA Red Stars 5 AA Red Stars 5 AA Red Stars 5 AA Red Stars 5 AA Red Stars 5 AA Red Stars Hotel

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 4091 reviews4091 reviews

Tel: 01244 324024

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From £195.00
  • The Chester Grosvenor - Video
  • The Chester Grosvenor, situated in the heart of beautiful Chester
  • Luxurious bedrooms at the Chester Grosvenor Hotel
  • The Chester Grosvenor Hotel, where each bedroom is individually designed and furnished
  • Ensuite bathrooms at the Chester Grosvenor Hotel
  • Product Image
  • The Georigan chandelier made of 28,000 pieces of crystal, in the reception area of The Chester Grosvenor
  • The Chester Grosvenor offers the quintessential luxury English experience.

** Large Hotel of the Year Award Winner at the Marketing Cheshire Tourism Awards 2024**

The Hotel

Housed in an historic building with a black and white timbered façade, The Chester Grosvenor is situated in the centre of the beautiful Roman city of Chester. Although the existing building dates back to 1865, there has been an inn on the site since the late sixteenth century. The five red star hotel is one of the city’s greatest landmarks, standing alongside the iconic Eastgate Clock. With attentive yet unobtrusive service, The Chester Grosvenor offers the quintessential luxury English experience.

Bedrooms

Bedrooms at The Chester Grosvenor offer the ultimate luxury and comfort to help you relax after exploring the charming city of Chester.  Each room has been individually designed and beautifully furnished with the finest fabrics to offer you a deeply sumptuous stay.  

Spacious and adaptable, a suite is ideal if you would like to add an extra something special to your stay. In addition, most suites have walk-in separate shower facilities.

The Spa at The Chester at the Chester Grosvenor

Be pampered in the tranquil and soothing haven of The Spa at The Chester Grosvenor, where every detail has been designed to evoke a state of relaxation, vitality and wellbeing, from the heavenly Thermal Suite to our carefully selected product partner, ELEMIS.

La Brasserie

Offering modern, fresh cooking, La Brasserie’s vibrant 2 AA Rosette restaurant prepares beautiful dishes using flavours and ingredients from home and abroad. 

A glamorous Champagne bar takes centre stage, serving everything from Cappuccinos to Cosmopolitans and an exquisite selection of Champagne. 

The Arkle Bar and Lounge at the Chester Grosvenor

The Arkle Bar and Lounge is a luxuriously comfortable area of understated elegance and sophistication. Discover our worldwide collection of over 40 gins, each paired with a tonic and garnish to match the profile of the gin or choose from a selection of interesting malts, vintage ports and a wide range of liqueurs. The Arkle Bar & Lounge is a connoisseur's delight.

It is also the perfect spot for picking up the paper and enjoying morning coffee, light lunch or  afternoon tea.

Meetings and Events

The Chester Grosvenor has a variety of stunning event spaces, which set the scene for an unforgettable event. All of our function suites make use of the latest built in AV equipment, available for your use on a complimentary basis.

Weddings at the Chester Grosvenor

The award winning Chester Grosvenor combines breath-taking architecture with contemporary yet traditional interiors. Steeped in history dating back to the 18th century, the pillared entrance and black and white timbered exterior provide the perfect backdrop for a fairy tale wedding. 

‘The Gallery’ on the first floor landing boasts the original staircase where the grandeur of the 28,000 piece crystal chandelier offers the most memorable of settings for your wedding photographs.

The Chester Grosvenor can accommodate wedding breakfasts and civil ceremonies from 2 to 240 guests. 

Guide Prices

Number of Rooms / Units
80
Room / Unit TypeRoom / Unit Tariff*
Classic£195.00 per room (breakfast included)
Deluxe£215.00 per room (breakfast included)
Deluxe Suite£370.00 per room (breakfast included)
Executive£225.00 per room (breakfast included)
Junior Suite£295.00 per person (breakfast included)
Master Suite£795.00 per room (breakfast included)
Presidential Suite£995.00 per room (breakfast included)
Superior King£245.00 per room (breakfast included)

Opening Times

Open New Year
All year, 2024 (1 Jan 2024 - 31 Dec 2024)

* Closed Christmas Day

Gradings

  • 5 AA Red Stars Hotel
  • 5 Visit England Stars Hotel
5 AA Red Stars Hotel 5 Visit England Stars Hotel

Awards

  • Visit EnglandGold Gold 2015
  • Visit EnglandBreakfast Breakfast 2015
  • Regional and MiscellaneousMC Large Hotel of the Year MC Large Hotel of the Year 2011
  • Regional and MiscellaneousMC Hotel of the Year 2016 MC Hotel of the Year 2016 2016
  • Regional and MiscellaneousMC Outstanding Customer Service Award - Highly Commended MC Outstanding Customer Service Award - Highly Commended 2017
  • Marketing Cheshire Annual AwardsMarketing Cheshire Awards 2024 Winner Marketing Cheshire Awards 2024 Winner 2024

Special Offers

  • Serene Stay at the Chester Grosvenor

    The Spa at The Chester Grosvenor offers the ultimate escape. With five luxury treatment rooms, a relaxation area and a Thermal Suite - comprising a series of heat related experiences to soothe, relax and detoxify your body, you'll be sure to leave feeling refreshed.

    Serene Stay includes:

    An overnight stay in a beautiful Classic bedroom

    A 25 minute Grosvenor Facial or Massage 

    Complimentary use of the Thermal Suite

    Continental breakfast

    Terms & Conditions

    Valid Sunday to Thursday, subject to availability. Based on two people sharing. Upgrades may be available. Includes VAT.

    From £300 for two people

    BOOK NOW

     

    Chester Accommodation Deals - redeem this special offer immediately

    Cheshire Spa Offers - redeem this special offer immediately

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  • 15% Off 2 Night Stay Advance Purchase

    Book your stay at least 3 days in advance and stay a little longer. Receive a 15% discount when you book direct with the Chester Grosvenor Hotel on stays of 2 or more nights.

    TERMS & CONDITIONS

    Bookings must be made at least 3 days in advance and receive a 15% our standard rate.

    From £153.00 per room

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    Chester Accommodation Deals - redeem this special offer immediately

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  • Ultimate Spa Getaway at The Chester Grosvenor

    A spa getaway for two. The perfect way to celebrate a special occasion, this ultimate package includes a glass of Champagne on arrival and an overnight stay in your choice of bedroom with continental breakfast.

    Your stay will also include use of the Thermal Suite and two treatments each - a 50 minute treatment and a 25 minute treatment.

    Terms & Conditions

    Spa treatments are available on Sundays, Mondays and Thursdays. Please contact the reservations team on 01244 324 024 or reservations@chestergrosvenor.com for any queries.

    From £540.00 for two people

    BOOK NOW

    Chester Accommodation Deals - redeem this special offer immediately

    Cheshire Spa Offers - redeem this special offer immediately

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  • Arkle Dine and Stay at The Chester Grosvenor

    Arkle offers a refined dining experience in an intimate atmosphere. Each dish on the menu has been carefully prepared by our talented team of Chefs. 

    Enjoy the full seasonal tasting menu.

    From £400 per room, per night

    Terms & Conditions

    A 50% deposit will be taken at time of reservation. Cancellation policy is 3 days prior to arrival. Restaurant cancellations must be made more than 48 hours prior to arrival or the deposit will be retained. 

    BOOK NOW

    Valid Tuesday and Wednesday nights, subject to availability.

    Chester Accommodation Deals - redeem this special offer immediately

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  • Simply Sundays at The Chester Grosvenor

    Visit Chester and explore this beautiful historic city. 

    Relax in your luxury Classic bedroom and experience the stylish La Brasserie restaurant. 

    Simply Sundays includes an overnight stay in a beautifully designed Classic bedroom and continental breakfast, two course meal at La Brasserie from the Champagne Sunday menu and a glass of Champagne. 

    Terms & Conditions

    Based on two people sharing a Classic room. Includes VAT. Available on Sundays only. Meal is from the 'Champagne Sunday' menu. Subject to availability.

    From £240 for two people

    BOOK NOW

    Chester Accommodation Deals - redeem this special offer immediately

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  • Spa & Afternoon Tea Retreat

    Combine a relaxing spa day with a classic afternoon tea experience. 

    Choose two treatments to enjoy from the list below:

    Grosvenor Signature Facial

    Grosvenor Signature Back and Shoulder Massage

    Express Manicure

    Express Pedicure

    In addition to your two sumptuous spa treatments, you'll enjoy a soft drink and fruit selection on arrival and a Traditional Afternoon Tea, with handmade sandwiches, pastries, cakes and scones. 

    £110 per person 

    TERMS & CONDITIONS

    Valid  Sunday, Monday, Thursday and Friday, subject to availability. 

    BOOK NOW

     

    Cheshire Spa Offers - redeem this special offer immediately

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  • Weekend Spa Journey

    Your weekend spa journey includes:

    A luxurious 50 minute spa treatment

    60 minutes' use of the Thermal Suite

    A delicious two course spa lunch

    £105 per person

    TERMS & CONDITIONS

    Weekend Spa Journey offer is valid Saturdays and Sundays, subject to availability. 

    BOOK NOW

    Cheshire Spa Offers - redeem this special offer immediately

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Directions

Road Directions

Follow signs for the city centre - advise traffic barrier that you have a reservation at the hotel, follow the road with Cathedral on your left (St Werburgh Street) turn left, the hotel is on the right hand side. A 5-minute taxi ride from Chester train station. See hotel website for more details.

Approx. 3.9 miles from Chester Zoo

Public Transport Directions

A 5-minute taxi ride from the train station or make the most of the hotel chauffeur driven BMW that can be booked for transfers and sightseeing tours. See hotel website for more details.

Public Transport to Chester Zoo: Chester Grosvenor is only 3-minute walk from Foregate Street (Stop GG) Bus stop. 1 gold goes directly to the zoo entrance.

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      5 of 5 stars
    • Location
      5 of 5 stars
    • Excellent
      2804
    • Very Good
      704
    • Average
      332
    • Poor
      155
    • Terrible
      96

    Recent Reviews:

    • Sue K
      All round fabulous
      5 of 5 stars
      Wednesday, 15th May 2024
      The brasserie for lunch a la carte was superb ..food so special, flavoursome and unique , chef is talented ...staff attentive, friendly and professional and atmosphere spot on can't wait to... Read full review
    • DebbyE0685
      Never Again !
      1 of 5 stars
      Thursday, 16th May 2024
      I turned 60 this year & always wanted to go to Chester & have a glass of champagne in the Chester Grosvenor Hotel. A friend very kindly arranged for me to go so she could treat me to a glass. We went... Read full review
    • AEG1234
      Cuddington, United Kingdom
      Simply the best
      5 of 5 stars
      Saturday, 18th May 2024
      We have just returned from a 2 night stay and felt compelled to write this review immediately. We booked a 2 night stay and 2 other rooms for 1 night for our guests. We were getting married in... Read full review

    Facilities

    Other

    • Out of Hours Visits

    Catering

    • Additional meal details - Special diets catered for
    • Bar
    • Cater for vegetarians
    • Room service
    • Serve afternoon tea
    • Serve breakfast
    • Serve evening meal
    • Serve lunch

    Children & Infants

    • Accept children (Minimum age) - Cots and high chairs available
    • Facilities for children

    Languages spoken

    • French spoken
    • German spoken
    • Polish spoken
    • Spanish spoken
    • Welsh spoken

    Leisure Facilities

    • Access to golf course
    • Gym
    • Health/Fitness/ Beauty Facilities
    • Indoor pool
    • Sauna
    • Spa Facilities

    Parking & Transport

    • Car parking - Newgate Street public car park is adjacent to the hotel with its own private entrance on Level 2. Concessionary charges are applicable.
    • On site parking

    Payment Methods

    • American Express accepted
    • Diners Club accepted
    • Euros accepted
    • JCB accepted
    • Maestro accepted
    • MasterCard accepted
    • Special group rates
    • Sterling Travellers Cheques accepted
    • Visa accepted

    Provider Facilities

    • 24 hr return laundry service
    • Accept coach parties
    • Air-conditioning throughout
    • Available for wedding receptions
    • Business facilities (eg. Fax/ modem)
    • Central heating throughout
    • Conference facilities
    • Currency exchange service
    • Event venue
    • Ironing facilities
    • Licenced for civil marriages
    • Lift
    • Night porter
    • Public telephone
    • Separate guests lounge
    • Staff Fluent in Languages - Other

    Provider Features

    • Celebrity connection
    • Fair Trade
    • Film or TV location
    • In town/city centre - Located in the heart of Chester city centre within the Roman walls of Chester
    • Marketing Cheshire Member
    • Non smoking establishment
    • Of historic, literary or architectural interest

    Room / Unit Features

    • Broadband Access
    • CD Player in all bedrooms
    • Colour television in all bedrooms
    • DVD Player in all bedrooms
    • Four poster beds available
    • Freeview TV
    • Hairdryer in all bedrooms
    • Modem point in all bedrooms
    • Non smoking rooms available - The hotel operates a complete non smoking policy.
    • Radio in all bedrooms - Including an iPod docking station
    • Safe Available
    • Safe in all Rooms
    • Tea & coffee making facilities in all bedrooms - Available on request.
    • Telephone in all bedrooms
    • WiFi

    Target Markets

    • Aim to attract conferences and business meetings
    • Marketed as gay friendly
    • Marketed as green/environmentally friendly
    • Marketed to any other specialist market - leisure stays

    Travel & Trade

    • Commission/net rates apply
    • Group discounts available
    • Min group size numeric qualifier
    • Packed lunches available
    • Room/unit allocations available
    • Wi-fi available

    Contact Us

    Tel: 01244 324024

    Check availability for The Chester Grosvenor (opens in a new window)

    Tel: 01244 324024

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