Build a Bear Workshop

20 Newgate Row, Grosvenor Shopping Centre, Chester, Cheshire, CH1 1ER

Tel: 01244 345380

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About Us

Build-A-Bear is a one-of-a-kind global brand that kids love and parents trust. With more than 20 years of making special memories one furry friend at a time, we’re grateful to the millions of Guests around the world who will always be part of our family, with special stories of their own.

We now look forward to welcoming our next generation of Guests, as kids who grew up loving their furry friends introduce Build-A-Bear to their own children — who will no doubt make memories of their own!

After the creation of over 160 million furry friends and countless more smiles, the Build-A-Bear Workshop experience will always be at the heart of who we are, and serve as the special place for families to go to have fun and make customized furry friends and special memories.

As we enter our next 20 years, we are also excited about what our future has in store. With the now-iconic, multi-generational status of Build-A-Bear, we have a fresh opportunity to imagine new ways for kids and kids at heart to experience our unique world of wonder and stories by creating Build-A-Bear inspired toys, fashions, entertainment, music and games.

Even as we evolve, the Build-A-Bear team will continue to focus on putting our hearts into everything we do, recognizing that a hug is understood in every language. So, no matter how or where you get to know Build-A-Bear, you’ll always find that our mission remains the same: to add a little more heart to life.

Our Product Safety Standards

When our Guests bring home furry friends — and their accessories — they can trust that we at Build-A-Bear take safety very seriously and pay strict attention to product safety standards.

All of our products are produced from high-quality materials. Our stuffing is made from a high-grade polyester fiber. Each of our products is tested through an independent, third-party testing lab for compliance with toy safety standards specific to the countries where we have stores, including ASTM/CPSC (US), CPSA (Canada), AS/NZS (Australia), EN71 (Europe), NOM (Mexico) and GB6675/GB5296.5 (China). Before they are shipped from our suppliers, all Build-A-Bear products must have a passing test report on record.

Most of our products — including our furry friends, clothing and many accessories — are produced in Asia, similar to the entire toy industry. Our suppliers are compliant with the International Council of Toy Industries (ICTI), CARE (Caring, Awareness, Responsible, Ethical) certification, or comparable designation. These programmes promote ethical manufacturing, from fair labour treatment to employee health and safety, in the toy industry worldwide.

Opening Times

2019 (1 Jan 2019 - 31 Dec 2019)
DayTimes
Monday - Saturday09:00 - 17:30*
Sunday11:00 - 17:00*

* Closed New Years Day, Easter Sunday & Christmas Day

Dates and times marked with a '*' are provisional and may be subject to change

Directions

Road Directions

Nearest Car Park: The Grosvenor Car Park

TripAdvisor

Contact Us

Tel: 01244 345380

Tel: 01244 345380

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