Chester Zoo

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Upton by Chester, Chester, Cheshire, CH2 1EU

Tel: 01244 380280

Add Chester Zoo to your Itinerary

  • A Fantastic Family Day Out
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Book Tickets Online

About Us

Chester Zoo is home to over 21,000 endangered and exotic animals based in beautiful, award-winning gardens. With 500 different animal species in our 125 acres, you’re sure to have an adventure discovering and learning about our amazing animals and gardens.

Conservation and education are at the heart of everything we do at Chester Zoo. We are committed to providing the highest standards of care for our animals, as well as protecting native and international wildlife. Our team of expert and knowledgeable staff work hard to care for our animals and support conservation, but are also passionate about connecting our visitors to the natural world. We have a variety of tours and hands-on experiences, as well as daily animal talks to guarantee your day is full of animal adventure.

Stop for a snack at one of our many restaurants, cafes and kiosks located throughout the zoo or let the kids run wild in one of our adventure play areas. We’re a huge zoo, but we’ve got plenty of options for getting around including our Zoofari Monorail and our Lazy River Boat Trip. Don’t forget to stop in at the gift shop on your way out for a souvenir of your trip.

For information about opening times and prices, please visit our website (prices and opening times vary throughout the year).

Click here to see Groups information

Guide Prices

Ticket TypeTicket Tariff
Adult from£14.00 groups
Carer (accompanying a disabled guest)Free
Child (3-15 yrs) from£11.20 groups
Infant (2 & under)Free
Students & 65+ from£12.60 groups

Get the best price when you buy your ticket online and beat the queues with fast track admission. Chester Zoo have flexible pricing for families too! Discounted rates for group and school visits. For accurate prices go to www.chesterzoo.org

Directions

Road Directions

The motorway and road network means that Chester Zoo is easy to reach from all over the UK, and you can visit in under two hours from as far as Birmingham or Leeds.From the M56, Junction 14, or M53 Junction 12, follow the brown signs to Chester Zoo. The postcode for sat nav is CH2 1EU.The zoo is also clearly signed on the A41 Chester road.The zoo is on the national cycle network and there are cycle racks at both the main and pedestrian entrance.

Public Transport Directions

Sunday bus service is now the same as weekdays.DB2 service – entrance via bridal path now so this needs updating as it is on http://www.chesterzoo.org/plan-your-visit/how-to-get-here/bus

TripAdvisor

TripAdvisor
  • Traveler's Choice
  • Certificate of Excellence 2018

TripAdvisor Traveller Rating:

  • Excellent
    8349
  • Very Good
    2608
  • Average
    829
  • Poor
    356
  • Terrible
    223

Recent Reviews:

  • Christine P
    Hexham, United Kingdom
    Trip Type:
    Couples
    Amazing Day
    5 of 5 stars
    Tuesday, 17th July 2018
    Very first visit to a Zoo, perfect weather for the 8 mile we walked around the fabulous layout. The staff were friendly and very helpful, plenty of seating areas for a well earned rest. Thank you... Read full review
  • Jordon W
    Shropshire, United Kingdom
    Trip Type:
    Family
    Love it.
    5 of 5 stars
    Tuesday, 17th July 2018
    Goody younger cousin here. A Grest place not only for children but for those who love animals, Chester zoo is always clean. Best thing is the animals are looked after they all look healthy and I... Read full review
  • Birmingham44
    Birmingham
    Trip Type:
    Family
    Love Chester Zoo
    5 of 5 stars
    Tuesday, 17th July 2018
    What a great day had by all at Chester Zoo. Love this Zoo so clean and well run its a joy to visit. 11 of us visited and some of my relatives had never visited Chester Zoo but loved it and can not... Read full review

Facilities

Accessibility

  • All Areas Accessible to Disabled Visitors
  • Facilities for Hearing Impaired Visitors - We have a “loop system” installed at some of our main customer contact areas, including our gates. Simply look out for the blue and white logo
  • Guide Dogs Permitted - Guide dogs and sensing/hearing dogs are very welcome at the Zoo. However, we do ask that they avoid our Monkey, Chimpanzee and Elephant enclosures.
  • Parking Areas for Disabled Visitors - On arrival you will find 35 designated parking spaces for orange or blue badge holders.
  • Ramp / Level Access
  • Toilets for Disabled Visitors

Catering

  • On-Site café/restaurant
  • Picnic Site

Parking & Transport

  • On site parking
  • Parking (free)

Payment Methods

  • Blue Badge Guides admitted free - Free entry for registered Blue or Green Badge Guides (on production of a valid badge) whether escorting a group or visiting independently
  • Delta accepted
  • Diners Club accepted
  • Groups Accepted - Group rates available for groups of 15 or more.
  • JCB accepted
  • Maestro accepted
  • MasterCard accepted
  • Solo accepted
  • Special group rates - Discounts to groups of 15 people or more.
  • TIC Staff Admitted Free
  • Visa accepted

Provider Facilities

  • Civil Weddings
  • Conference facilities - Meeting rooms available
  • Event Venue
  • Toilets

Provider Features

  • Indoor Attraction
  • Marketing Cheshire Member
  • Outdoor Attraction

Target Markets

  • Family Fun
  • Marketed Towards Families

Tours and Demonstrations

  • Demonstrations Given
  • Educational Visits Accepted
  • Guided Tours Available for Groups - Check website

Awards

  • Regional and MiscellaneousMC Large Visitor Attraction of the Year MC Large Visitor Attraction of the Year 2011
  • Regional and MiscellaneousMC Best Tourism Experience of the Year MC Best Tourism Experience of the Year 2014
  • Regional and MiscellaneousMC Best Event of the Year MC Best Event of the Year 2011
  • Regional and MiscellaneousMarketing Cheshire Award Winner 2015 Marketing Cheshire Award Winner 2015 2015
  • Regional and MiscellaneousMC Access for All Tourism Award 2016 MC Access for All Tourism Award 2016 2016
  • Regional and MiscellaneousMC Team of the Year 2016 MC Team of the Year 2016 2016
  • Regional and MiscellaneousMC Large Visitor Attraction of the Year - Highly Commended MC Large Visitor Attraction of the Year - Highly Commended 2017

Opening Times

2018 (27 Dec 2017 - 24 Dec 2018)

* The zoo opens at 10am, please check www.chesterzoo.org for individual closing times.
* Please note that closing times may be subject to change depending on the operational needs of the business*

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