Chester Zoo

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Upton by Chester, Chester, Cheshire, CH2 1EU

Tel: 01244 380280

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Chester Zoo is home to over 27,000 endangered and unusual animals based in beautiful, award-winning zoological gardens. With over 500 different animal species in our 128 acres of award-winning gardens, you’re sure to have great day out full of adventure where you’ll feel empowered and inspired to create a better world for wildlife.

Bring your pride to see ours and visit our incredible Asiatic lions in their savannah habitat. Take a trip to Madagascar and wander through our lemur walkthrough habitat, then explore the dense jungles of South-East Asia by boat, and immerse yourself in the sights, sounds and smells of the Monsoon Forest.

Come and see some of our newest and cutest arrivals, with many making their very first appearances, from the critically endangered cotton-top tamarin to the incredibly rare dusky pademelon.

Stop for a bite at one of the many restaurants, cafes and kiosks located throughout the zoo! From classic family friendly dishes to tasty street food.

If you’re looking for something extra special, our contemporary British pub The Oakfield, serves freshly prepared locally sourced food and hand-picked beers, wines and spirits – the perfect accompaniment to your zoo visit.

Join our Zoo Rangers for a jam-packed programme of talks and family-fun events to top up your knowledge of incredible animals across the globe! What’s more, we have plenty of playgrounds and activities to keep the kids (and the kids at heart) happy all day long!

Why not turn your zoo visit into an adventure and book one of our unique Experiences that give you the opportunity to get even closer to our animals and plants with exclusive access and feeding activities? You’ll also gain behind the scenes knowledge from our expert keepers.

Large Attraction of the Year Gold Award Winner and Silver Award Winner for the Resillience and Innovation Award at the 2022 Visit England Awards for Excellence. 

Book Tickets

Guide Prices

Tickets need to be booked in advance. For accurate prices go to https://shop.chesterzoo.org/events/advance-booking
Prices range from:
£25.45 to £29.08 for adults
£19.09 to £22.72 for children
£23.63 to £27.27 for students
Under 2s and Carers go free

Opening Times

October (27 Sept 2022 - 31 Oct 2022)
DayTimes
Monday - Sunday10:00 - 16:30
November/December (1 Nov 2022 - 2 Jan 2023)
DayTimes
Monday - Sunday10:00 - 16:00
May/June/July (1 May 2023 - 23 July 2023)
DayTimes
Monday - Sunday10:00 - 17:00
July/August (24 July 2023 - 29 Aug 2023)
DayTimes
Monday - Sunday10:00 - 18:00
September (30 Aug 2023 - 26 Sept 2023)
DayTimes
Monday - Sunday10:00 - 17:00

* Closed Christmas Day & Boxing Day. Open Christmas Eve 10am - 3pm. Last admission is 30 minutes before closing.
* Please note that closing times may be subject to change depending on the operational needs of the business*

Awards

  • Regional and MiscellaneousMC Large Visitor Attraction of the Year MC Large Visitor Attraction of the Year 2011
  • Regional and MiscellaneousMC Best Tourism Experience of the Year MC Best Tourism Experience of the Year 2014
  • Regional and MiscellaneousMC Best Event of the Year MC Best Event of the Year 2011
  • Regional and MiscellaneousMarketing Cheshire Award Winner 2015 Marketing Cheshire Award Winner 2015 2015
  • Regional and MiscellaneousMC Access for All Tourism Award 2016 MC Access for All Tourism Award 2016 2016
  • Regional and MiscellaneousMC Team of the Year 2016 MC Team of the Year 2016 2016
  • Regional and MiscellaneousMC Large Visitor Attraction of the Year - Highly Commended MC Large Visitor Attraction of the Year - Highly Commended 2017
  • RegionalMarketing Cheshire Award Winner 2019 Marketing Cheshire Award Winner 2019 2019
  • Visit BritainWe're Good to Go We're Good to Go 2020
  • Regional and MiscellaneousWTTC Safe Travels WTTC Safe Travels 2021
  • Marketing Cheshire Annual AwardsMarketing Cheshire Awards 2021/22 - Winner Marketing Cheshire Awards 2021/22 - Winner 2022
  • Visit EnglandVisit England Award for Excellence 2022 Visit England Award for Excellence 2022 2022

Special Offers

  • Become a Member

    Right now, our planet is under threat but together we can make a difference. When you take out a membership with Chester Zoo, it allows us to continue with our conservation work here at the zoo and all around the globe!

    MEMBERSHIP BENEFITS

    You’ll get a whole year of UNLIMITED ENTRY plus lots of other great benefits:

    10% discount in our shops & cafes*.
    Free entry to other zoo & attractions (terms apply).
    Our quarterly members’ magazine, Zmag.
    Access to Junior members ‘ events and days out (age restrictions & additional charges).
    Chester Zoo car sticker.
    Invitations to our special Members’ Talks.
    10% discount on our unique Meet, Dine and Tour experiences.
    Join us for exclusive Members Days – members can bring up to 4 guests at a discounted rate**!

    * Excluded items are specified at retail outlets.
    ** Pre-booking required, available on specific dates.

    FIND OUT MORE

     

    Chester Attraction Deals - redeem this special offer immediately

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  • Value Saver Tickets

    For groups of 3 or more we have some FANTASTIC VALUE TICKET OFFERS only available online! You could save up to 25% OFF your group ticket prices for a limited time only.

    Book and save online now

    Chester Attraction Deals - redeem this special offer immediately

    More offers like this - Chester Attraction Deals

Directions

Road Directions

The motorway and road network means that Chester Zoo is easy to reach from all over the UK, and you can visit in under two hours from as far as Birmingham or Leeds. From the M56, Junction 14, or M53 Junction 12, follow the brown signs to Chester Zoo. The postcode for sat nav is CH2 1EU. The zoo is also clearly signed on the A41 Chester road. The zoo is on the national cycle network and there are cycle racks at both the main and pedestrian entrance.  

Public Transport Directions

TRAVELLING BY FOOT -Pedestrians can access the main entrance to the zoo by using the public bridlepath from Flag Lane North.  If you’re walking from home, from the bus stop or from Bache train station then there is a short cut to our main entrance using the public bridle path on Flag Lane North.

TRAVELLING BY BIKE- Chester Zoo offers 15% discount for cyclists with a voucher found on their website. Cycle racks are available at the main entrance. The Chester ‘Pink Route’ takes you from the city centre to our main entrance – or you can take the ‘Brown Route’ along the canal.

TRAIN- Only a couple of miles from Chester station, transfer to bus 1 or X1 which drops off at the zoo entrance.

When you buy a combination ticket from your local train station at the same time as your rail ticket and it includes your return bus link from Chester station to the zoo AND your zoo admission in one discounted price.

TRAVELLING BY BUS- If you’re travelling from Chester you can take the Number 1 service from Chester Bus Exchange or the X1 bus links Chester Train Station to Chester Zoo.

If you’re travelling from Liverpool, you can also take the Number 1 service or the X1 service (which has fewer stops and is a quicker!).

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4.5 of 5 stars
    • Excellent
      10820
    • Very Good
      3300
    • Average
      1131
    • Poor
      551
    • Terrible
      424

    Recent Reviews:

    • Mike W
      United Kingdom
      Trip Type:
      Family
      World class
      5 of 5 stars
      Thursday, 15th September 2022
      Can't rate this excellent eco zoo. Deservedly ranked as 6th best in the world. One day is really not enough time. Even though we arrived at opening time. Thanks to all the excellent keepers for a... Read full review
    • P969LVmarkp
      Eastbourne, United Kingdom
      TV series Great, Zoo visit, It was a dull day and not very warm. Disappointing.
      1 of 5 stars
      Thursday, 15th September 2022
      Cost for 2 senior citizens £64.00 and you don't even get a free A4 map. So we brought one for a pound. Sign posting was very poor, the map was next to useless, there is no clear route around the... Read full review
    • none200
      Trip Type:
      Family
      Horrible experience. Rasist staff
      1 of 5 stars
      Thursday, 15th September 2022
      Me and my family had a terrible experience at Chester zoo. A member of staff thought it would be ok to come over to me which he was on loud speaker to say " All ginger people deserve to be punished... Read full review

    Facilities

    Accessibility

    • All Areas Accessible to Disabled Visitors
    • Facilities for Hearing Impaired Visitors - We have a “loop system” installed at some of our main customer contact areas, including our gates. Simply look out for the blue and white logo
    • Free entry for carers 
    • Guide Dogs Permitted - In some areas
    • Parking Areas for Disabled Visitors - On arrival you will find 35 designated parking spaces for orange or blue badge holders.
    • Ramp / Level Access
    • Toilets for Disabled Visitors

    Catering

    • On-Site café/restaurant
    • Picnic Site

    COVID-19 Response

    • Advance booking essential

    Parking & Transport

    • On site parking
    • Parking (free)

    Payment Methods

    • Blue Badge Guides admitted free - Free entry for registered Blue or Green Badge Guides (on production of a valid badge) whether escorting a group or visiting independently
    • Delta accepted
    • Diners Club accepted
    • Groups Accepted - Group rates available for groups of 15 or more.
    • JCB accepted
    • Maestro accepted
    • MasterCard accepted
    • Solo accepted
    • Special group rates - Discounts to groups of 15 people or more.
    • TIC Staff Admitted Free
    • Visa accepted

    Provider Facilities

    • Civil Weddings
    • Conference facilities - Meeting rooms available
    • Event Venue
    • Toilets

    Provider Features

    • Indoor Attraction
    • Marketing Cheshire Member
    • Outdoor Attraction

    Target Markets

    • Family Fun
    • Marketed Towards Families

    Tours and Demonstrations

    • Demonstrations Given
    • Educational Visits Accepted
    • Guided Tours Available for Groups - Check website

    Contact Us

    Tel: 01244 380280

    Tel: 01244 380280

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