Chester Zoo

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Upton by Chester, Chester, Cheshire, CH2 1EU

Tel: 01244 380280

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About Us

The UK’s leading zoo is home to more than 500 species of endangered animals and it’s also the HQ of a team whose efforts to preserve biodiversity spans the globe, with initiatives such as the award-winning Act For Wildlife campaign, which helps you to get involved.

Learn how to support bees, butterflies and hedgehogs, how to defend the natural world from invasive non-native species, and how to help create safe spaces for our threatened wildlife. On a trip to Chester Zoo you, too, can become a wildlife champion.

Meet the animals at Chester Zoo 

Download a map of Chester Zoo to see where you can find the various animals. The zoo has sections that home:

- Mammals - Air breathing animals, characterised by having hair or fur, such as big Cats, Elephants, hoofed animals, Monkeys & Apes, Bears and other mammals.
- Birds - There are over 1000 birds at the zoo many of them endangered species.
- Reptiles - There are over 50 types of reptile at the zoo including the world's largest lizard.
- Amphibians - Amphibians are a weird and wonderful collection of animals that include three main groups; frogs & toads, salamanders and caecilians.
- Fish - There are so many different fish in the world, at least 30,000 species, with new species discovered all the time (several hundred a year!).
- Invertebrates - Invertebrates are animals without backbones and there are many different types, including insects, spiders, sponges, snails, octopuses, clams, squid, jellyfish, anemones, corals, starfish, sea urchins, worms - that's just the short list!.

Conservation and education are at the heart of everything we do at Chester Zoo. We are committed to providing the highest standards of care for our animals, as well as protecting native and international wildlife. Our team of expert and knowledgeable staff work hard to care for our animals and support conservation, but are also passionate about connecting our visitors to the natural world. We have a variety of tours and hands-on experiences, as well as daily animal talks to guarantee your day is full of animal adventure.

Stop for a snack at one of our many restaurants, cafes and kiosks located throughout the zoo or let the kids run wild in one of our adventure play areas. We’re a huge zoo, but we’ve got plenty of options for getting around including our Zoofari Monorail and our Lazy River Boat Trip. Don’t forget to stop in at the gift shop on your way out for a souvenir of your trip.

Chester Zoo Membership

Join the Chester Zoo family by becoming a member and you'll get a whole year of FREE unlimited entry plus lots of other great benefits. Memberships can be bought for yourself or for someone else as a gift.

Membership packages start from £50 and include:

- Unlimited FREE entry for 12 months (during normal opening hours)
- Beat the queues with Fast Track entry
- 10% members' discount in our shops and cafes*
- Free entry to other zoos and attractions (terms apply)
- Our quarterly members' magazine, Z
- Two Members’ Days where you can bring up to twelve guests each for half price
- Access to Junior members’ events and days out (age restrictions and additional charges)
- Chester Zoo car sticker
-Invitations to our special Members' Talks

Book your Chester Zoo Tickets here.

For information about opening times and prices, please visit our website (prices and opening times vary throughout the year).

Click here to see Groups information

Guide Prices

Ticket TypeTicket Tariff
Adult from£14.00 groups
Carer (accompanying a disabled guest)Free
Child (3-15 yrs) from£11.20 groups
Infant (2 & under)Free
Students & 65+ from£12.60 groups

Get the best price when you buy your ticket online and beat the queues with fast track admission. Chester Zoo have flexible pricing for families too! Discounted rates for group and school visits. For accurate prices go to www.chesterzoo.org

Opening Times

Season (1 Jan 2019 - 31 Dec 2019)
DayTimes
Low Season (29 Oct 2019 - 23 Dec 2019)
DayTimes
Monday - Sunday10:00 - 16:00
Christmas Eve (24 Dec 2019)
DayTimes
December (27 Dec 2019 - 31 Dec 2019)
DayTimes

* Closed Christmas Day & Boxing Day
* Please note that closing times may be subject to change depending on the operational needs of the business*

Awards

  • Regional and MiscellaneousMC Large Visitor Attraction of the Year MC Large Visitor Attraction of the Year 2011
  • Regional and MiscellaneousMC Best Tourism Experience of the Year MC Best Tourism Experience of the Year 2014
  • Regional and MiscellaneousMC Best Event of the Year MC Best Event of the Year 2011
  • Regional and MiscellaneousMarketing Cheshire Award Winner 2015 Marketing Cheshire Award Winner 2015 2015
  • Regional and MiscellaneousMC Access for All Tourism Award 2016 MC Access for All Tourism Award 2016 2016
  • Regional and MiscellaneousMC Team of the Year 2016 MC Team of the Year 2016 2016
  • Regional and MiscellaneousMC Large Visitor Attraction of the Year - Highly Commended MC Large Visitor Attraction of the Year - Highly Commended 2017

Directions

Road Directions

The motorway and road network means that Chester Zoo is easy to reach from all over the UK, and you can visit in under two hours from as far as Birmingham or Leeds.From the M56, Junction 14, or M53 Junction 12, follow the brown signs to Chester Zoo. The postcode for sat nav is CH2 1EU.The zoo is also clearly signed on the A41 Chester road.The zoo is on the national cycle network and there are cycle racks at both the main and pedestrian entrance.

Public Transport Directions

Sunday bus service is now the same as weekdays.DB2 service – entrance via bridal path now so this needs updating as it is on http://www.chesterzoo.org/plan-your-visit/how-to-get-here/bus

TripAdvisor

Facilities

Accessibility

  • All Areas Accessible to Disabled Visitors
  • Facilities for Hearing Impaired Visitors - We have a “loop system” installed at some of our main customer contact areas, including our gates. Simply look out for the blue and white logo
  • Guide Dogs Permitted - Guide dogs and sensing/hearing dogs are very welcome at the Zoo. However, we do ask that they avoid our Monkey, Chimpanzee and Elephant enclosures.
  • Parking Areas for Disabled Visitors - On arrival you will find 35 designated parking spaces for orange or blue badge holders.
  • Ramp / Level Access
  • Toilets for Disabled Visitors

Catering

  • On-Site café/restaurant
  • Picnic Site

Parking & Transport

  • On site parking
  • Parking (free)

Payment Methods

  • Blue Badge Guides admitted free - Free entry for registered Blue or Green Badge Guides (on production of a valid badge) whether escorting a group or visiting independently
  • Delta accepted
  • Diners Club accepted
  • Groups Accepted - Group rates available for groups of 15 or more.
  • JCB accepted
  • Maestro accepted
  • MasterCard accepted
  • Solo accepted
  • Special group rates - Discounts to groups of 15 people or more.
  • TIC Staff Admitted Free
  • Visa accepted

Provider Facilities

  • Civil Weddings
  • Conference facilities - Meeting rooms available
  • Event Venue
  • Toilets

Provider Features

  • Indoor Attraction
  • Marketing Cheshire Member
  • Outdoor Attraction

Target Markets

  • Family Fun
  • Marketed Towards Families

Tours and Demonstrations

  • Demonstrations Given
  • Educational Visits Accepted
  • Guided Tours Available for Groups - Check website

Contact Us

Tel: 01244 380280

Tel: 01244 380280

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