Chester Zoo

Upton by Chester, Chester, Cheshire, CH2 1EU

Tel: 01244 380280

Add Chester Zoo to your Itinerary

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Book Tickets Online

About Us

Chester Zoo are currently only accepting tickets purchased directly from themselves. Please book your tickets using this link. 

**Ethical, Responsible and Sustainable Tourism Award Winner 2019**

We are Chester Zoo

With over 35,000 animals and 125 acres of zoological gardens to EXPLORE, you will NEVER be bored at Chester Zoo! We are the most visited zoo in the UK AND a conservation and education charity committed to PREVENTING EXTINCTION.

You will be transported to some of the most REMOTE corners of the world, to experience the critically endangered ORANGUTANS from the RAINFORESTS of south east Asia, to the bouncing ring-tailed LEMURS of MADAGASCAR, to the ROARSOME lions of the savannah plains, to name a few!

Whether you’re a budding conservationist, or wanting a MEMORABLE family day out, or just LOVE seeing thousands of our exotic species, there is something for EVERYONE at Chester Zoo!
 

You’ll always find our best prices online. Book more than 7 days in advance and you’ll SAVE UP TO £4 PER TICKET compared with the price you’ll pay at the zoo on the day. Hoorah!

Take me to the zoo

Join the zoo family

You can visit us all year round, as many times as you like, by becoming a member!

Join our zoo family and you’ll get a whole year of FREE unlimited entry plus lots of other great benefits!

Become a member

The Oakfield

Once the home of the Mottershead family who founded Chester Zoo, The Oakfield is a truly unique contemporary British pub. Steeped in history and lovingly restored, it boasts views of our incredible award winning gardens, set in the stunning grounds of the zoo. Serving freshly prepared locally sourced food and hand-picked beers, wines and spirits 7 days a week, The Oakfield is the perfect spot for lunch, dinner, entertaining, or to simply re-fuel during your trip to the zoo!*

*Usual zoo admission fees apply but our members can visit as often as they wish.

Explore the Oakfield

Meet the animals at Chester Zoo 

Download a map of Chester Zoo to see where you can find the various animals. The zoo has sections that home:

- Mammals - Air breathing animals, characterised by having hair or fur, such as big Cats, Elephants, hoofed animals, Monkeys & Apes, Bears and other mammals.
- Birds - There are over 1000 birds at the zoo many of them endangered species.
- Reptiles - There are over 50 types of reptile at the zoo including the world's largest lizard.
- Amphibians - Amphibians are a weird and wonderful collection of animals that include three main groups; frogs & toads, salamanders and caecilians.
- Fish - There are so many different fish in the world, at least 30,000 species, with new species discovered all the time (several hundred a year!).
- Invertebrates - Invertebrates are animals without backbones and there are many different types, including insects, spiders, sponges, snails, octopuses, clams, squid, jellyfish, anemones, corals, starfish, sea urchins, worms - that's just the short list!.

Conservation and education are at the heart of everything we do at Chester Zoo. We are committed to providing the highest standards of care for our animals, as well as protecting native and international wildlife. Our team of expert and knowledgeable staff work hard to care for our animals and support conservation, but are also passionate about connecting our visitors to the natural world. We have a variety of tours and hands-on experiences, as well as daily animal talks to guarantee your day is full of animal adventure.

Stop for a snack at one of our many restaurants, cafes and kiosks located throughout the zoo or let the kids run wild in one of our adventure play areas. We’re a huge zoo, but we’ve got plenty of options for getting around including our Zoofari Monorail and our Lazy River Boat Trip. Don’t forget to stop in at the gift shop on your way out for a souvenir of your trip.

For information about opening times and prices, please visit our website (prices and opening times vary throughout the year).

Click here to see Groups information

Guide Prices

Chester Zoo are currently only accepting tickets purchased directly from themselves. Please book your tickets on https://www.chesterzoo.org/pre-book-your-tickets/

Get the best price when you buy your ticket online and beat the queues with fast track admission. Chester Zoo have flexible pricing for families too! Discounted rates for group and school visits. For accurate prices go to www.chesterzoo.org

Prices range from:
£20 to £25.45 for adults
£15.45 to £20.90 for children

Opening Times

October/November (28 Sept 2020 - 1 Nov 2020)
DayTimes
Monday - Sunday10:00 - 16:30
November/December (2 Nov 2020 - 3 Jan 2021)
DayTimes
Monday - Sunday10:00 - 16:00
Dec/Feb (27 Dec 2020 - 14 Feb 2021)
DayTimes
Monday - Sunday10:00 - 16:00
Feb/April (15 Feb 2021 - 3 Apr 2021)
DayTimes
Monday - Sunday10:00 - 16:30
April (4 Apr 2021 - 19 Apr 2021)
DayTimes
Monday - Sunday10:00 - 17:30
April/May (20 Apr 2021 - 1 May 2021)
DayTimes
Monday - Sunday10:00 - 17:00
May Weekend (2 May 2021 - 4 May 2021)
DayTimes
May (5 May 2021 - 22 May 2021)
DayTimes
Monday - Sunday10:00 - 17:00
May Half Term (23 May 2021 - 30 May 2021)
DayTimes
Monday - Sunday10:00 - 18:00
June/July (1 June 2021 - 17 July 2021)
DayTimes
Monday - Sunday10:00 - 17:00
July/August (19 July 2021 - 30 Aug 2021)
DayTimes
Monday - Sunday10:00 - 18:00
September (31 Aug 2021 - 27 Sept 2021)
DayTimes
Monday - Sunday10:00 - 17:00

* Closed Christmas Day & Boxing Day. Open Christmas Eve 10am - 3pm. Last admission is 30 minutes before closing.
* Please note that closing times may be subject to change depending on the operational needs of the business*

Awards

  • Regional and MiscellaneousMC Large Visitor Attraction of the Year MC Large Visitor Attraction of the Year 2011
  • Regional and MiscellaneousMC Best Tourism Experience of the Year MC Best Tourism Experience of the Year 2014
  • Regional and MiscellaneousMC Best Event of the Year MC Best Event of the Year 2011
  • Regional and MiscellaneousMarketing Cheshire Award Winner 2015 Marketing Cheshire Award Winner 2015 2015
  • Regional and MiscellaneousMC Access for All Tourism Award 2016 MC Access for All Tourism Award 2016 2016
  • Regional and MiscellaneousMC Team of the Year 2016 MC Team of the Year 2016 2016
  • Regional and MiscellaneousMC Large Visitor Attraction of the Year - Highly Commended MC Large Visitor Attraction of the Year - Highly Commended 2017
  • RegionalMarketing Cheshire Award Winner 2019 Marketing Cheshire Award Winner 2019 2019
  • Visit BritainWe're Good to Go We're Good to Go 2020

Special Offers

  • Want to treat the amazing lady in your life to something rewarding this Mother's Day? 

    Empower her with the gift of giving, and adopt an animal at Chester Zoo.

    Whether she's an animal lover or passionate about conservation, by adopting an animal at the zoo you're funding vital conservation work in the UK and around the world, from the comfort of your own home.

    Presented in a beautiful gift pack, along with their own ‘Thank You’ plaque near the habitat of your chosen animal and other benefits, this is a truly unique gift for mum!

    Find out more 

    More offers like this - Chester Attraction Deals

Directions

Road Directions

The motorway and road network means that Chester Zoo is easy to reach from all over the UK, and you can visit in under two hours from as far as Birmingham or Leeds. From the M56, Junction 14, or M53 Junction 12, follow the brown signs to Chester Zoo. The postcode for sat nav is CH2 1EU. The zoo is also clearly signed on the A41 Chester road. The zoo is on the national cycle network and there are cycle racks at both the main and pedestrian entrance.  

Public Transport Directions

TRAVELLING BY FOOT -Pedestrians can access the main entrance to the zoo by using the public bridlepath from Flag Lane North.  If you’re walking from home, from the bus stop or from Bache train station then there is a short cut to our main entrance using the public bridle path on Flag Lane North.

TRAVELLING BY BIKE- Chester Zoo offers 15% discount for cyclists with a voucher found on their website. Cycle racks are available at the main entrance. The Chester ‘Pink Route’ takes you from the city centre to our main entrance – or you can take the ‘Brown Route’ along the canal.

TRAIN- Only a couple of miles from Chester station, transfer to bus 1 or X1 which drops off at the zoo entrance.

When you buy a combination ticket from your local train station at the same time as your rail ticket and it includes your return bus link from Chester station to the zoo AND your zoo admission in one discounted price.

TRAVELLING BY BUS- If you’re travelling from Chester you can take the Number 1 service from Chester Bus Exchange or the X1 bus links Chester Train Station to Chester Zoo.

If you’re travelling from Liverpool, you can also take the Number 1 service or the X1 service (which has fewer stops and is a quicker!).

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4.5 of 5 stars
  • Travelers Choice 2020
  • Excellent
    10300
  • Very Good
    3133
  • Average
    1041
  • Poor
    462
  • Terrible
    329

Recent Reviews:

  • Tony R
    Sheringham, United Kingdom
    good large zoo, but some disappointments
    4 of 5 stars
    Saturday, 17th October 2020
    Good, very large zoo, but needs quite a lot of walking to get round properly, especially since they no longer have the unique monorail. The tropical house, bat cave, monsoon forest were all closed... Read full review
  • WendyAaA
    Trip Type:
    Friends getaway
    A great day out
    5 of 5 stars
    Sunday, 18th October 2020
    We loved seeing all the animals and learning about the history of this wonderful place. The monkeys playing inside was lovely to see and it was amazing how close you can actually get to the... Read full review
  • Curlykats64
    York, United Kingdom
    Deserves its good reputation
    5 of 5 stars
    Monday, 19th October 2020
    A wonderful day out in this huge zoo. We were there five hours and would have stayed longer if we weren't exhausted. Although one or two attractions were closed, this didn't detract from our... Read full review

Facilities

Accessibility

  • All Areas Accessible to Disabled Visitors
  • Facilities for Hearing Impaired Visitors - We have a “loop system” installed at some of our main customer contact areas, including our gates. Simply look out for the blue and white logo
  • Free entry for carers 
  • Guide Dogs Permitted - In some areas
  • Parking Areas for Disabled Visitors - On arrival you will find 35 designated parking spaces for orange or blue badge holders.
  • Ramp / Level Access
  • Toilets for Disabled Visitors

Catering

  • On-Site café/restaurant
  • Picnic Site

Parking & Transport

  • On site parking
  • Parking (free)

Payment Methods

  • Blue Badge Guides admitted free - Free entry for registered Blue or Green Badge Guides (on production of a valid badge) whether escorting a group or visiting independently
  • Delta accepted
  • Diners Club accepted
  • Groups Accepted - Group rates available for groups of 15 or more.
  • JCB accepted
  • Maestro accepted
  • MasterCard accepted
  • Solo accepted
  • Special group rates - Discounts to groups of 15 people or more.
  • TIC Staff Admitted Free
  • Visa accepted

Provider Facilities

  • Civil Weddings
  • Conference facilities - Meeting rooms available
  • Event Venue
  • Toilets

Provider Features

  • Indoor Attraction
  • Marketing Cheshire Member
  • Outdoor Attraction

Target Markets

  • Family Fun
  • Marketed Towards Families

Tours and Demonstrations

  • Demonstrations Given
  • Educational Visits Accepted
  • Guided Tours Available for Groups - Check website

Contact Us

Tel: 01244 380280

Tel: 01244 380280

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