Chester Visitor Information Centre

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Chester Town Hall, Northgate Street, Chester, Cheshire, CH1 2HJ

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 207 reviews207 reviews

Add Chester Visitor Information Centre to your Itinerary

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  • Souvenirs and gifts at Chester Visitor Information Centre
  • Chester Visitor Information Centre entrance and exterior
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Chester Visitor Information Centre is located in the heart of the city at The Town Hall. Offering a range of local souvenirs which are perfect to take home as a reminder of your trip to Chester. The friendly team assists over 280,000 visitors to the city every year and are proud to serve visitors and locals alike. Make the Chester Visitor Information Centre your first stop when visiting Chester and say "Hi" to our team who can help you experience Chester safely and to the fullest!

The friendly team are on hand to share their knowledge of attractions, places to eat out, shops and events as well as the latest guidance on enjoying Chester and Cheshire safely.

Pop in to get tickets for:

-Hop on Hop off bus tours
-Roman Walking Tours
-Ghost Tours
-Taste of Chester Food Walking Tour
-Chester Running Tours
-Boat Tours of Chester
-Dewa Roman Experience
-Discounted Chester Zoo and Blue Planet Aquarium 
-Tip Top Theatre Productions
-Various local events
-Beatles Walks in Liverpool
-Mountain Goat and Busybus Day Trips
-National Express Airport and Coach Journeys.

Whatever information or advice you need when visiting Chester, just pop into the Visitor Information Centre and the team will be delighted to help you.

Please email welcome@chestervic.co.uk to enquire further.

If you need travel information including information about bus timetables and park and ride in Chester please click here.

If you need information about parking in Chester please click here.

Please note that we do not produce a printed Visitor Guide. However you can order a welcome pack here. We also have a selection of maps and guides available here to help you to plan your visit.

If you would like to purchase gorgeous Chester and Chester gifts click here.

 

Opening Times

Season (1 Jan 2022 - 31 Dec 2022)
DayTimes
Monday - Saturday09:00 - 17:00
Sunday10:00 - 16:00

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4 of 5 stars
    • Excellent
      94
    • Very Good
      74
    • Average
      29
    • Poor
      6
    • Terrible
      4

    Recent Reviews:

    • Tubbytummy
      London, United Kingdom
      Trip Type:
      Couples
      Walking Tour Guide
      5 of 5 stars
      Thursday, 16th September 2021
      We had just arrived at Chester and went to the visitor Center with a general curiosity of what should we do in Chester. There was a chap talking about walking tours he showed us to MaryAnn who was... Read full review
    • Rita B
      Bradford, United Kingdom
      The most helpful visitors centre
      5 of 5 stars
      Wednesday, 27th October 2021
      We started our two-day trip to Chester here at the Visitor Information Centre. The lady we spoke with couldn’t have been more helpful. She gave us the time and the tools to make the most of our trip... Read full review
    • delighted05
      Newport, United Kingdom
      Plenty of Information
      5 of 5 stars
      Tuesday, 16th November 2021
      We had plenty of information on the question that we asked. Also, we were able to book our tickets for the Zoo here. Read full review

    Map & Directions

    Contact Us

    Tel: 01244 405340

    Tel: 01244 405340

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