Chester Visitor Information Centre

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Chester Town Hall, Northgate Street, Chester, Cheshire, CH1 2HJ

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 181 reviews181 reviews

Tel: 01244 405340

Add Chester Visitor Information Centre to your Itinerary

Souvenirs and gifts at Chester Visitor Information Centre
  • Souvenirs and gifts at Chester Visitor Information Centre
  • Chester Visitor Information Centre entrance and exterior
  • A busy day at Chester Visitor Information Centre
  • The friendly team at Chester Visitor Information Centre

About Us

Chester Visitor Information Centre is located in the heart of the city at The Town Hall. Offering a range of local souvenirs which are perfect to take home as a reminder of your trip to Chester. The team assists over 280,000 visitors to the city every year and are proud to serve visitors and locals alike.

The friendly team are on hand to share their knowledge of attractions, places to eat out, shops and events.

If you’re thinking of going to Chester Zoo or the Blue Planet Aquarium, please come in and enquire about discounted tickets for both of these top attractions.

Whatever information or advice you need when visiting Chester, just pop into the Visitor Information Centre and the team will be delighted to help you.

Please email welcome@chestervic.co.uk to enquire further.

If you need travel information including information about bus timetables and park and ride in Chester please click here.

If you need information about parking in Chester please click here.

Please note that we do not produce a printed Visitor Guide. However you can order a welcome pack here. We also have a selection of maps and guides available here to help you to plan your visit.

If you would like to purchase tickets to Cheshire's top attractions please click here.

 

Opening Times

High Season (1 Mar 2019 - 31 Oct 2019)
DayTimes
Monday - Saturday09:00 - 17:30
Sunday10:00 - 17:00

TripAdvisor

TripAdvisor
  • Certificate of Excellence 2018

TripAdvisor Traveller Rating:

  • Excellent
    81
  • Very Good
    65
  • Average
    27
  • Poor
    5
  • Terrible
    3

Recent Reviews:

  • PixiebelRoma
    Birmingham, United Kingdom
    Trip Type:
    Couples
    Helpful staff
    5 of 5 stars
    Tuesday, 30th October 2018
    Lots of maps and brochures of places to visit. We wanted directions to a specific attraction and the staff were more than happy to give us directions. Read full review
  • AJMHS
    Trip Type:
    Family
    Very helpful and welcoming
    5 of 5 stars
    Wednesday, 16th January 2019
    Our first port of call was to thetouristb information. Really helpful and welcoming . We did the walking tour and Roman soldier tours as a result of our visit . Information displayed about the... Read full review
  • Sally_Steve_W
    Bishops Stortford, United Kingdom
    Trip Type:
    Couples
    Helpful staff
    5 of 5 stars
    Wednesday, 13th March 2019
    We called in as we had never been to Chester before. The young man in there was most helpful and offered advice on where were the best places to visit and made suggestions where to start our... Read full review

Map & Directions

Contact Us

Tel: 01244 405340

Tel: 01244 405340

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