Chester Visitor Information Centre

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Chester Town Hall, Northgate Street, Chester, Cheshire, CH1 2HJ

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 221 reviews221 reviews

Add Chester Visitor Information Centre to your Itinerary

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  • Souvenirs and gifts at Chester Visitor Information Centre
  • Chester Visitor Information Centre entrance and exterior
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Chester Visitor Information Centre is located in the heart of the city at The Town Hall. Offering a range of local souvenirs which are perfect to take home as a reminder of your trip to Chester. The friendly team assists over 280,000 visitors to the city every year and are proud to serve visitors and locals alike. Make the Chester Visitor Information Centre your first stop when visiting Chester and say "Hi" to our team who can help you experience Chester safely and to the fullest!

The friendly team are on hand to share their knowledge of attractions, places to eat out, shops and events as well as the latest guidance on enjoying Chester and Cheshire safely.

Pop in to get tickets for:

-Hop on Hop off bus tours
-Roman Walking Tours
-Ghost Tours
-Taste of Chester Food Walking Tour
-Chester Running Tours
-Boat Tours of Chester
-Dewa Roman Experience
-Discounted Chester Zoo and Blue Planet Aquarium 
-Tip Top Theatre Productions
-Various local events
-Beatles Walks in Liverpool
-Mountain Goat and Busybus Day Trips
-National Express Airport and Coach Journeys.

Whatever information or advice you need when visiting Chester, just pop into the Visitor Information Centre and the team will be delighted to help you.

Please email welcome@chestervic.co.uk to enquire further.

If you need travel information including information about bus timetables and park and ride in Chester please click here.

If you need information about parking in Chester please click here.

Please note that we do not produce a printed Visitor Guide. However you can order a welcome pack here. We also have a selection of maps and guides available here to help you to plan your visit.

If you would like to purchase gorgeous Chester and Chester gifts click here.

 

Opening Times

Season (1 Jan 2023 - 31 Dec 2023)
DayTimes
Monday - Saturday09:00 - 17:00
Sunday10:00 - 16:00

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4 of 5 stars
    • Excellent
      102
    • Very Good
      75
    • Average
      29
    • Poor
      8
    • Terrible
      7

    Recent Reviews:

    • helencO63TL
      Concon, Chile
      Trip Type:
      Solo travel
      Very helpful, good information, gifts and souvenirs
      5 of 5 stars
      Saturday, 27th May 2023
      Helpful and responsive; provided a map, good information about places to visit and I was able to book a ticket for a tour of the Cathedral. Read full review
    • Bethan D
      Trip Type:
      Solo travel
      Great place to start your visit to Chester!
      5 of 5 stars
      Sunday, 2nd July 2023
      This is the best place to start when you get to Chester as you can get a helpful map and plan your stay. The staff were extremely helpful and so friendly and kind - it really made me feel so welcome... Read full review
    • 730evanab
      Glasgow, United Kingdom
      Trip Type:
      Couples
      Great walking tour
      4 of 5 stars
      Monday, 11th September 2023
      Lovely staff but impossible to email the centre or direct message on social media. This leaves those with hearing challenges in a difficult position We wanted to give a good review to Tom’s walking... Read full review

    Map & Directions

    Contact Us

    Tel: 01244 405340

    Tel: 01244 405340

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