Chester Visitor Information Centre

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Chester Town Hall, Northgate Street, Chester, Cheshire, CH1 2HJ

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 202 reviews202 reviews

Add Chester Visitor Information Centre to your Itinerary

Souvenirs and gifts at Chester Visitor Information Centre
  • Souvenirs and gifts at Chester Visitor Information Centre
  • Chester Visitor Information Centre entrance and exterior
  • The friendly team at Chester Visitor Information Centre
  • Product Image
  • Product Image
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About Us

Chester Visitor Information Centre is located in the heart of the city at The Town Hall. Offering a range of local souvenirs which are perfect to take home as a reminder of your trip to Chester. The friendly team assists over 280,000 visitors to the city every year and are proud to serve visitors and locals alike. Make the Chester Visitor Information Centre your first stop when visiting Chester and say "Hi" to our team who can help you experience Chester safely and to the fullest!

The friendly team are on hand to share their knowledge of attractions, places to eat out, shops and events as well as the latest guidance on enjoying Chester and Cheshire safely.

Pop in to get tickets for:

-Hop on Hop off bus tours
-Roman Walking Tours
-Ghost Tours
-Taste of Chester Food Walking Tour
-Chester Running Tours
-Boat Tours of Chester
-Dewa Roman Experience
-Discounted Chester Zoo and Blue Planet Aquarium 
-Tip Top Theatre Productions
-Various local events
-Beatles Walks in Liverpool
-Mountain Goat and Busybus Day Trips
-National Express Airport and Coach Journeys.

Whatever information or advice you need when visiting Chester, just pop into the Visitor Information Centre and the team will be delighted to help you.

Please email to enquire further.

If you need travel information including information about bus timetables and park and ride in Chester please click here.

If you need information about parking in Chester please click here.

Please note that we do not produce a printed Visitor Guide. However you can order a welcome pack here. We also have a selection of maps and guides available here to help you to plan your visit.

If you would like to purchase gorgeous Chester and Chester gifts click here.


Opening Times

Season (1 Jan 2021 - 31 Dec 2021)
Monday - Saturday09:00 - 17:00
Sunday10:00 - 16:00



TripAdvisor Traveller Rating:

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    Recent Reviews:

    • 293neilk
      Liverpool, United Kingdom
      Trip Type:
      Friends getaway
      Stunning architecture
      5 of 5 stars
      Thursday, 23rd April 2020
      Chester Visitor Information Centre is a great starting point to find out about upcoming events in Chester ,lots of great info can be gleamed from their very helpful staff but what really sets this... Read full review
    • Serene-View
      Doncaster, United Kingdom
      Trip Type:
      All you need to know
      4 of 5 stars
      Tuesday, 11th August 2020
      If you are coming into Chester for the first time and then this should be your first place you go to. You can plan what you need to do and staff will be on hand. It is located next to the town hall... Read full review
    • TeamWard
      Nottingham, United Kingdom
      Worth a visit
      4 of 5 stars
      Sunday, 27th September 2020
      Chester visitor information centre is worth a visit while near the Cathedral, only a few trips available currently but the staff are helpful and they had some bargains on items on sale. Read full review

    Map & Directions

    Contact Us

    Tel: 01244 405340

    Tel: 01244 405340

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