Chester Visitor Information Centre

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Chester Town Hall, Northgate Street, Chester, Cheshire, CH1 2HJ

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 216 reviews216 reviews

Add Chester Visitor Information Centre to your Itinerary

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  • Souvenirs and gifts at Chester Visitor Information Centre
  • Chester Visitor Information Centre entrance and exterior
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Chester Visitor Information Centre is located in the heart of the city at The Town Hall. Offering a range of local souvenirs which are perfect to take home as a reminder of your trip to Chester. The friendly team assists over 280,000 visitors to the city every year and are proud to serve visitors and locals alike. Make the Chester Visitor Information Centre your first stop when visiting Chester and say "Hi" to our team who can help you experience Chester safely and to the fullest!

The friendly team are on hand to share their knowledge of attractions, places to eat out, shops and events as well as the latest guidance on enjoying Chester and Cheshire safely.

Pop in to get tickets for:

-Hop on Hop off bus tours
-Roman Walking Tours
-Ghost Tours
-Taste of Chester Food Walking Tour
-Chester Running Tours
-Boat Tours of Chester
-Dewa Roman Experience
-Discounted Chester Zoo and Blue Planet Aquarium 
-Tip Top Theatre Productions
-Various local events
-Beatles Walks in Liverpool
-Mountain Goat and Busybus Day Trips
-National Express Airport and Coach Journeys.

Whatever information or advice you need when visiting Chester, just pop into the Visitor Information Centre and the team will be delighted to help you.

Please email welcome@chestervic.co.uk to enquire further.

If you need travel information including information about bus timetables and park and ride in Chester please click here.

If you need information about parking in Chester please click here.

Please note that we do not produce a printed Visitor Guide. However you can order a welcome pack here. We also have a selection of maps and guides available here to help you to plan your visit.

If you would like to purchase gorgeous Chester and Chester gifts click here.

 

Opening Times

Season (1 Jan 2022 - 31 Dec 2022)
DayTimes
Monday - Saturday09:00 - 17:00
Sunday10:00 - 16:00

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4 of 5 stars
    • Excellent
      99
    • Very Good
      74
    • Average
      29
    • Poor
      8
    • Terrible
      6

    Recent Reviews:

    • Lindylou82756
      Coseley, United Kingdom
      Trip Type:
      Friends getaway
      Waste of time
      1 of 5 stars
      Tuesday, 23rd August 2022
      Purchased map fr £1.50 online. Never received map. Emailed and didn't bother to get back to me. Complete waste of time. Read full review
    • V7253TQclarem
      Trip Type:
      Family
      Thank you for your help
      5 of 5 stars
      Wednesday, 31st August 2022
      Informative and centrally located this is a good place to start if you are looking for ideas for things to do in Chester. Read full review
    • COGR
      Colorado
      Trip Type:
      Solo travel
      Don't Go There with Expectations
      2 of 5 stars
      Sunday, 30th October 2022
      I had walked with backpack from the train station with the thought that this office would help me find a room and I was exhausted. There were several staff members who did not seem to be helping... Read full review

    Map & Directions

    Contact Us

    Tel: 01244 405340

    Tel: 01244 405340

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