Chester Visitor Information Centre

Check availability for Chester Visitor Information Centre (opens in a new window)

Chester Town Hall, Northgate Street, Chester, Cheshire, CH1 2HJ

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 205 reviews205 reviews

Add Chester Visitor Information Centre to your Itinerary

Product Image
  • Product Image
  • Souvenirs and gifts at Chester Visitor Information Centre
  • Chester Visitor Information Centre entrance and exterior
  • Product Image
  • Product Image
  • Product Image

About Us

Chester Visitor Information Centre is located in the heart of the city at The Town Hall. Offering a range of local souvenirs which are perfect to take home as a reminder of your trip to Chester. The friendly team assists over 280,000 visitors to the city every year and are proud to serve visitors and locals alike. Make the Chester Visitor Information Centre your first stop when visiting Chester and say "Hi" to our team who can help you experience Chester safely and to the fullest!

The friendly team are on hand to share their knowledge of attractions, places to eat out, shops and events as well as the latest guidance on enjoying Chester and Cheshire safely.

Pop in to get tickets for:

-Hop on Hop off bus tours
-Roman Walking Tours
-Ghost Tours
-Taste of Chester Food Walking Tour
-Chester Running Tours
-Boat Tours of Chester
-Dewa Roman Experience
-Discounted Chester Zoo and Blue Planet Aquarium 
-Tip Top Theatre Productions
-Various local events
-Beatles Walks in Liverpool
-Mountain Goat and Busybus Day Trips
-National Express Airport and Coach Journeys.

Whatever information or advice you need when visiting Chester, just pop into the Visitor Information Centre and the team will be delighted to help you.

Please email welcome@chestervic.co.uk to enquire further.

If you need travel information including information about bus timetables and park and ride in Chester please click here.

If you need information about parking in Chester please click here.

Please note that we do not produce a printed Visitor Guide. However you can order a welcome pack here. We also have a selection of maps and guides available here to help you to plan your visit.

If you would like to purchase gorgeous Chester and Chester gifts click here.

 

Opening Times

Season (1 Jan 2021 - 31 Dec 2021)
DayTimes
Monday - Saturday09:00 - 17:00
Sunday10:00 - 16:00

Events

Wednesday, 27th October 2021 - Wednesday, 27th October 2021

Children's Ghost TourChildren’s (non scary) Ghost Tour
more info

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4 of 5 stars
    • Excellent
      92
    • Very Good
      74
    • Average
      29
    • Poor
      6
    • Terrible
      4

    Recent Reviews:

    • Z5428QDpaulc
      Best place to kick off your time in Chester
      5 of 5 stars
      Tuesday, 17th August 2021
      If like us you have come to Chester to enjoy the history and witness all there is from its earliest time, this is the place to start. The volunteer was inspiring and engaging about the guided walks... Read full review
    • heatherjc2014
      Plymouth, United Kingdom
      Very helpful
      4 of 5 stars
      Friday, 10th September 2021
      Staff very helpful. They were able to give you information on any particular item you wanted to know. Read full review
    • Tubbytummy
      London, United Kingdom
      Trip Type:
      Couples
      Walking Tour Guide
      5 of 5 stars
      Thursday, 16th September 2021
      We had just arrived at Chester and went to the visitor Center with a general curiosity of what should we do in Chester. There was a chap talking about walking tours he showed us to MaryAnn who was... Read full review

    Map & Directions

    Contact Us

    Tel: 01244 405340

    Tel: 01244 405340

    What's Nearby

    1. Chester Running Tours

      Looking for a different way to see and learn about Chester? Then why not take a 5K or 10K…

      0 miles away
    2. Taste of Chester Food Walking Tours

      The goal is to provide you with the ultimate, off the beaten track, food and cultural…

      0 miles away
    3. Chester Ghost Tours

      Chester Ghost Tours have been delving into haunted happenings for over 30 years in a city…

      0 miles away
    1. Chester Walls Walk

      Follow in the footsteps of the Roman soldier patrols, the medieval archers and the…

      0.05 miles away
    2. Treasure Hunt Chester

      Hunt for clues and follow treasure maps on a gorgeous route around the city. Climb the…

      0.05 miles away
    3. The Foodie Family Walking Tour

      Visit a variety of carefully selected city based independents, sampling amazing food and…

      0.05 miles away
    4. Chester Rows Medieval Meet and Greet

      Running twice a day Wednesday to Saturday every week, the free experience aims to promote…

      0.05 miles away
    5. Chester Cathedral for Groups

      Chester Cathedral is many things to many people: a vibrant community of worship, an…

      0.06 miles away
    6. Chester Cathedral

      Chester Cathedral is many things to many people: a vibrant community of worship, an…

      0.06 miles away
    7. The Chester Tour

      Be enthralled by the tales and anecdotes of those who have contributed to the rich…

      0.06 miles away
    8. Town Crier Proclamation at the Cross

      A unique regular midday proclamation in Chester's historic centre, where Bridge Street…

      0.06 miles away
    9. Roman Amphitheatre - Chester

      Chester Amphitheatre is the largest Roman Amphitheatre in Britain.

      0.06 miles away
    10. Water Tower Gardens

      Adjacent to the old Water Tower, facilities include bowls, tennis, putting and children's…

      0.06 miles away
    11. Storyhouse for Groups

      Storyhouse is Chester’s multi award-winning £37m theatre, library, restaurant and cinema.…

      0.06 miles away
    12. Storyhouse

      ​​​​​​​Storyhouse is Chester’s multi award-winning £37m theatre, library, restaurant…

      0.06 miles away
    13. Sick to Death

      Explore the gory story of medicine through time. Learn and laugh in a gross but family…

      0.06 miles away
    Previous Next

    Related

    Wednesday, 27th October 2021 - Wednesday, 27th October 2021

    Children's Ghost TourChildren’s (non scary) Ghost Tour
    more info

    Chester Heritage Festival TrailChester Heritage Festival Trail, Chester Centre

    Watergate Street Guide, ChesterWatergate Street Trail, Chester Centre

    Woman looking out over black and white buildings on Bridge Street Chester from the Rows The Rows Trail, Chester Centre

    Your guide to walking the Walls in ChesterChester Walls Trail, Chester Centre

    The Nave at Chester CathedralDiscover Chester's Old Churches, Chester Centre

    The Nave at Chester CathedralMedieval Chester Trail, Chester Centre

    Roman Chester Trail, Chester Centre

    The Eastgate ClockVictorian Chester Trail, Chester Centre

    Bridge Street Trail, Chester Centre

    Chester Millennium Festival Trail, Chester Centre

    Don't Miss

    Don't Miss

    Don't Miss

    Don't Miss

    Don't Miss

    Don't Miss

    Don't Miss

    Don't Miss

    Don't Miss