Secret Life of the Zoo Tour

Chester Zoo, Upton by Chester, Chester, Cheshire, CH2 1EU

Tel: 01244 380280

Add Secret Life of the Zoo Tour to your Itinerary

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EXPLORE the zoo like never before! Our BRAND NEW experience will give you the chance to start your day in a truly UNIQUE way, before we open to the public!

Secret Life of the Zoo Tour

Do you want to know about the real secret life of the zoo? Join us on an exclusive tour to see some of the stars of the show as our animals and keepers get ready for another exciting day at the zoo. You will be guided around our 128-acre site by one of our experienced zoo rangers in your very own specially outfitted tour bus!

You will be able to spot some of the famous faces from TV such as our penguins, sloths and rhinos, as well as learning all about their lives here at the zoo and what we are doing to protect their wild relatives. After your tour of the zoo in the morning, you’ll be dropped off at Monsoon Forest ready for zoo opening so you can continue exploring for the rest of the day!


Hop aboard our special tour bus and embark on an exclusive tour of our spectacular 128 acre zoo! Feel like a VIP as our experienced zoo expert takes you on a fun-filled adventure around the zoo and introduces you to some of our incredible animals along the way.

You’ll be able to spot some of the animal stars from “The Secret Life of the Zoo” TV show, such as our penguins, sloths and rhinos! LEARN all about their lives here at the zoo and what we are doing to protect their wild relatives. DISCOVER what it takes to get the zoo ready for a busy day.

After experiencing the sights and sounds of the zoo you’ll finish your tour at Monsoon Forest, just in time for zoo opening where you will continue your adventure!


*£65 for adults and £55 for child including zoo admission*

Maximum of 20 people. Suitable for ages 4+

If you have any questions about this experience please get in touch via the contact page or call 01244 380280.

Get in touch with our team for more information! | 01244 380 280

Book Tickets

Opening Times

Tours (27 Dec 2022 - 24 Dec 2023)


Road Directions

From M56, Junction 14 or M53, Junction 12, follow the brown tourist signs to Chester Zoo.

Chester Zoo is less than an hour from Liverpool and Manchester and is clearly signposted.

The coach park is at the main entrance with plenty of free parking. SAT NAV CH2 1EU.  

Public Transport Directions

Sunday bus service is now the same as weekdays.DB2 service – entrance via bridal path now so this needs updating as it is on



TripAdvisor Traveller Rating:

4.5 of 5 stars
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    Recent Reviews:

    • Maps42829254686
      Ingleby Barwick, United Kingdom
      Trip Type:
      Lovely Zoo, Rubbish Food.
      4 of 5 stars
      Saturday, 11th November 2023
      As expected it’s a lovely zoo and very well set out. The animals are better cared for than the humans as the food they serve in the cafe is garbage and VERY expensive. Take your own. Read full review
    • Carol M
      North Wales, United Kingdom
      OAP admission prices at chester zoo
      3 of 5 stars
      Sunday, 12th November 2023
      I have a membership card so take my grandson regularly - thee was a group of 7 of us where all but one were members - that person being my 82year mother who has dementia - we did not arrive until... Read full review
    • FreyaPuff
      Good day out
      5 of 5 stars
      Tuesday, 14th November 2023
      Loved all the animals, so much to see, this was our free return, so mainly saw things we missed last time. It rained, but there were plenty of inside exhibits Read full review



    • All Areas Accessible to Disabled Visitors
    • Facilities for Hearing Impaired Visitors - We have a “loop system” installed at some of our main customer contact areas, including our gates. Simply look out for the blue and white logo
    • Guide Dogs Permitted - Guide dogs and sensing/hearing dogs are very welcome at the Zoo. However, we do ask that they avoid our Monkey, Chimpanzee and Elephant enclosures.
    • Parking Areas for Disabled Visitors - On arrival you will find 35 designated parking spaces for orange or blue badge holders.
    • Ramp / Level Access
    • Toilets for Disabled Visitors


    • On-Site café/restaurant
    • Picnic Site

    Parking & Transport

    • On site parking
    • Parking (free)

    Payment Methods

    • Blue Badge Guides admitted free - Free entry for registered Blue or Green Badge Guides (on production of a valid badge) whether escorting a group or visiting independently
    • Delta accepted
    • Diners Club accepted
    • Groups Accepted - Group rates available for groups of 15 or more.
    • JCB accepted
    • Maestro accepted
    • MasterCard accepted
    • Solo accepted
    • Special group rates - Discounts to groups of 15 people or more.
    • TIC Staff Admitted Free
    • Visa accepted

    Provider Facilities

    • Civil Weddings
    • Conference facilities - Meeting rooms available
    • Event Venue
    • Toilets

    Provider Features

    • Indoor Attraction
    • Marketing Cheshire Member
    • Outdoor Attraction

    Target Markets

    • Family Fun
    • Marketed Towards Families

    Tours and Demonstrations

    • Demonstrations Given
    • Educational Visits Accepted
    • Guided Tours Available for Groups - Check website

    Contact Us

    Tel: 01244 380280

    Tel: 01244 380280

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