National Waterways Museum for Groups

South Pier Road, Ellesmere Port, Cheshire, CH65 4FW

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 460 reviews460 reviews

Tel: 0151 355 5017

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National Waterways Museum, the perfect place to bring your group
  • National Waterways Museum, the perfect place to bring your group
  • Happy to help your group at National Waterways Museum
  • Bring your group for a visit to National Waterways Museum
  • An array of gifts to pick up when you visit National Waterways Museum with your group

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About Us

For adult groups of 10 or more, there are a range of options available for groups for an enjoyable day out at the National Waterways Museum Ellesmere Port.

The most popular offer is the Silver Package (£12.50 per person) which provides for the following:

- Admission to the museum and exhibitions all day with free admission for the coach driver and group organiser
- Free visitor map
-  A welcome hot drink with biscuits on arrival
- A thirty minute boat trip with live commentary
- A guided tour which takes between 45 minutes and an hour
- A nominated member of our museum team will be allocated for you to assist in your visit
- Hospitality voucher for the coach driver to spend in the Waterside Cafe

Please allow at least two hours for the above plus additional time to look round the museum and the shop at leisure and have a bite to eat in our Waterside Cafe.

The Gold Package (£17.50 per person) includes a soup and sandwich for lunch or a mid-afternoon break of afternoon tea as well as everything included in the Silver Package.  Please allow at least three hours for this plus additional time to look round the Museum independently and visit our gift shop.

The Platinum Package (£20 per person) provides A Behind the Scenes Tour on top of the Gold Package.  You can visit either the Archives or view hidden away items in the Small Objects Collection or the larger objects in the Lime Shed.  Please allow an extra hour for the Behind the Scenes tour in one of these areas.

If you prefer to be more independent, then the Bronze Package (£8.50 per person) may be your preferred choice.  Your group will have all-day admission to the museum and exhibitions.  On arrival they will be able to borrow a free audio guide and be given a free visitor map.  You need to allow at least 2 to 3 hours to look round the museum and don’t forget to allow time to have a hot or cold drink and a bite to eat in our Waterside Cafe and for some retail therapy in the gift shop.  You may also join one of the scheduled public boat trips on Centaur for an additional £3.

For all visitors, please remember before leaving home, to download the Window on the World app onto your phone or table to help make the site come alive.

All group bookings should be made in advance and can be tailored to suit your individual requirements – please speak to our museum team to discuss. 

Contactable on 0151 355 5017 any day (Monday to Sunday) between 10am and 5pm or by email


Opening Times

Museum, Shop & Waterside Cafe Open Daily (1 Jan 2019 - 24 Dec 2019)
Monday - Sunday10:00 - 16:00*

* The Museum, shop and cafe closed from Christmas Day to 2 January.

Dates and times marked with a '*' are provisional and may be subject to change


Road Directions

Leave M53, jct 9 and follow signs.


  • Certificate of Excellence 2018

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Recent Reviews:

  • MandL-OM
    Merstham, United Kingdom
    Trip Type:
    Friends getaway
    A trip whilst visiting on the canal boat
    4 of 5 stars
    Friday, 12th April 2019
    Visited whilst travelling through on our canal boat holiday. Unable to get a mooring in the museum but managed to get one outside. Enjoyed our visit and enjoyed seeing all the exhibits. Read full review
  • RhoniePonie
    Swansea, United Kingdom
    Trip Type:
    Canal side museum
    5 of 5 stars
    Sunday, 14th April 2019
    Really interesting with plenty of historical artefacts which unusually you could wander among and handle. An excellent insight into this amazing olde way of water travel and work. Very well brought... Read full review
  • frodshamgirl
    Chester, United Kingdom
    Trip Type:
    Friends getaway
    A Great Place to Visit
    5 of 5 stars
    Wednesday, 17th April 2019
    Fantastic museum, so much to see and very reasonable entry price. Once bought your ticket will last for 12 months giving you lots of free repeat visits. Great displays which change and one can have a... Read full review



  • All Areas Accessible to Disabled Visitors
  • Guide Dogs Permitted
  • Parking Areas for Disabled Visitors
  • Ramp / Level Access
  • Toilets for Disabled Visitors


  • On-Site café/restaurant
  • Picnic Site

Parking & Transport

  • On site parking
  • Parking (free)

Payment Methods

  • Maestro accepted
  • MasterCard accepted
  • Solo accepted
  • Special group rates
  • TIC Staff Admitted Free
  • Visa accepted

Provider Facilities

  • Conference facilities
  • Toilets

Provider Features

  • Indoor Attraction
  • Marketing Cheshire Member
  • Outdoor Attraction

Target Markets

  • Family Fun
  • Marketed Towards Children
  • Marketed Towards Families
  • Marketed Towards Senior Citizens

Tours and Demonstrations

  • Educational Visits Accepted
  • Guided Tours Available for Groups

Contact Us

Tel: 0151 355 5017

Tel: 0151 355 5017

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