National Waterways Museum for Groups

South Pier Road, Ellesmere Port, Cheshire, CH65 4FW

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TripAdvisor Traveller Rating - 524 reviews524 reviews

Tel: 0151 355 5017

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National Waterways Museum, the perfect place to bring your group
  • National Waterways Museum, the perfect place to bring your group
  • Happy to help your group at National Waterways Museum
  • Bring your group for a visit to National Waterways Museum
  • An array of gifts to pick up when you visit National Waterways Museum with your group

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About Us

For adult groups of 10 or more, there are a range of options available for groups for an enjoyable day out at the National Waterways Museum Ellesmere Port.

The most popular offer is the Silver Package (£12.50 per person) which provides for the following:

- Admission to the museum and exhibitions all day with free admission for the coach driver and group organiser
- Free visitor map
-  A welcome hot drink with biscuits on arrival
- A thirty minute boat trip with live commentary
- A guided tour which takes between 45 minutes and an hour
- A nominated member of our museum team will be allocated for you to assist in your visit
- Hospitality voucher for the coach driver to spend in the Waterside Cafe

Please allow at least two hours for the above plus additional time to look round the museum and the shop at leisure and have a bite to eat in our Waterside Cafe.

The Gold Package (£17.50 per person) includes a soup and sandwich for lunch or a mid-afternoon break of afternoon tea as well as everything included in the Silver Package.  Please allow at least three hours for this plus additional time to look round the Museum independently and visit our gift shop.

The Platinum Package (£20 per person) provides A Behind the Scenes Tour on top of the Gold Package.  You can visit either the Archives or view hidden away items in the Small Objects Collection or the larger objects in the Lime Shed.  Please allow an extra hour for the Behind the Scenes tour in one of these areas.

If you prefer to be more independent, then the Bronze Package (£8.50 per person) may be your preferred choice.  Your group will have all-day admission to the museum and exhibitions.  On arrival they will be able to borrow a free audio guide and be given a free visitor map.  You need to allow at least 2 to 3 hours to look round the museum and don’t forget to allow time to have a hot or cold drink and a bite to eat in our Waterside Cafe and for some retail therapy in the gift shop.  You may also join one of the scheduled public boat trips on Centaur for an additional £3.

For all visitors, please remember before leaving home, to download the Window on the World app onto your phone or table to help make the site come alive.

All group bookings should be made in advance and can be tailored to suit your individual requirements – please speak to our museum team to discuss. 

Contactable on 0151 355 5017 any day (Monday to Sunday) between 10am and 5pm or by email


Book Tickets

Opening Times

Museum, Shop & Waterside Cafe Open Daily (1 Jan 2021 - 24 Dec 2021)
Monday - Sunday10:00 - 16:00*

* The Museum, shop and cafe closed from Christmas Day to 2 January.

Dates and times marked with a '*' are provisional and may be subject to change


Road Directions

Leave M53, jct 9 and follow signs.



TripAdvisor Traveller Rating:

4.5 of 5 stars
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Recent Reviews:

  • GoGinnyGo
    Ventura, California
    5 of 5 stars
    Tuesday, 15th September 2020
    Another large site, well-restored and maintained. Free, at the moment, because some buildings are not open. They also offer masks, if you "forgot" yours. Easy social distancing because it's a... Read full review
  • glock45
    Sturry, United Kingdom
    Trip Type:
    Solo travel
    Well spent 4 hours
    5 of 5 stars
    Monday, 21st September 2020
    Great museum lots of it outdoors. The staff are good and helpful. Spent a very enjoyable 4 hours there Read full review
  • Rob C
    Broadway, United Kingdom
    Closed- but website said open, this is 2nd time I tried to visit.
    1 of 5 stars
    Thursday, 24th September 2020
    Seems rather seedy and scappy- area not tendered. Difficult to say much else- even some signs to indicate parking area and times or reason for closure would have been nice. Read full review



  • All Areas Accessible to Disabled Visitors
  • Guide Dogs Permitted
  • Parking Areas for Disabled Visitors
  • Ramp / Level Access
  • Toilets for Disabled Visitors


  • On-Site café/restaurant
  • Picnic Site

Parking & Transport

  • On site parking
  • Parking (free)

Payment Methods

  • Maestro accepted
  • MasterCard accepted
  • Solo accepted
  • Special group rates
  • TIC Staff Admitted Free
  • Visa accepted

Provider Facilities

  • Conference facilities
  • Toilets

Provider Features

  • Indoor Attraction
  • Marketing Cheshire Member
  • Outdoor Attraction

Target Markets

  • Family Fun
  • Marketed Towards Children
  • Marketed Towards Families
  • Marketed Towards Senior Citizens

Tours and Demonstrations

  • Educational Visits Accepted
  • Guided Tours Available for Groups

Contact Us

Tel: 0151 355 5017

Tel: 0151 355 5017

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